Effective Date: 25-06-2024

Vaadivasal Golisoda (“we,” “us,” or “our”) is dedicated to ensuring your satisfaction with our products. This Return & Refund Policy outlines the terms and conditions for returning products purchased from our website, vaadivasalgolisoda.com (the “Site”), and obtaining a refund.

1. Return Eligibility

Eligible Items:

• Items must be unused, unopened, and in their original packaging.
• Items must be returned within 30 days of the delivery date.

Non-Eligible Items:

• Opened or used items.
• Items purchased on sale or clearance.
• Items without the original packaging.

2. Return Process

Step 1: Contact Us

• Email us at [Insert Email Address] or call us at [Insert Phone Number] within 30 days of receiving your order to initiate a return.
• Provide your order number, the item(s) you wish to return, and the reason for the return.

Step 2: Receive Return Authorization

• Once your return request is approved, we will provide you with a Return Authorization Number (RAN) and return instructions.

Step 3: Ship Your Return

• Pack the item(s) securely in the original packaging, including all original materials, manuals, and accessories.
• Write the Return Authorization Number (RAN) on the outside of the package.
• Ship the return package to the address provided in the return instructions. We recommend using a trackable shipping method to ensure safe delivery.

3. Refund Process

Inspection and Approval:

• Once we receive your return, we will inspect the item(s) to ensure they meet our return eligibility criteria.
• If the return is approved, we will process your refund to the original payment method within 7-10 business days.

Refund Amount:

• The refund amount will be the purchase price of the returned item(s) minus any shipping charges.
• Shipping charges are non-refundable.

Notification:

• You will receive an email notification once your return has been processed and your refund has been issued.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of receiving your order at [Insert Email Address] or [Insert Phone Number]. Provide your order number, a description of the issue, and photos of the damaged or defective item(s). We will arrange for a replacement or refund as appropriate.

5. Exchange Policy

We do not offer direct exchanges. If you wish to exchange an item, please follow the return process to return the unwanted item for a refund and place a new order for the desired item.

6. Non-Returnable Items

Certain items are non-returnable and non-refundable, including:

• Gift cards
• Perishable goods (such as food or beverages) once opened or used

7. Changes to This Policy

We reserve the right to update or modify this Return & Refund Policy at any time. Any changes will be effective immediately upon posting on the Site. Please review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Return & Refund Policy, please contact us at:

Vaadivasal Golisoda

Email: contact@vaadivasalgolisoda.com
Phone: +91 93849 74776
Address: 36, A, Dr Gopalan Street, New Dharapuram road, Palani – 624 601.

By purchasing products from the Site, you acknowledge that you have read, understood, and agree to the terms of this Return & Refund Policy.